Order of HK$800 or above* – Free Delivery
Purchase less than HK$800 –HK$150 delivery charge#
JK Rainbow Limited accepts payments made by PayPal. Orders will be charged in Hong Kong dollars.
*Applicable to merchandise listed on this website only.
#Applicable to single delivery address only. Extra HK$150 will be charged for re-delivery arrangements.
Hong Kong Home Delivery Service
Hong Kong Island Mon or Thurs
Kowloon Wed or Sat
New Territories Tues or Sat
Remote areas sur-charge $80
Stairs $30/ floor
Terms and conditions:
Specific delivery time is not available.
Delivery service is not available to outlying islands.
Order cut off time is 10:00 time for next day delivery services.
If customers want to make changes to an order that is being processed, they must contact us at least 2 working days in advance or we will not accept any changes.
Customers shall allow us to access to the designated delivery location and ensure that a responsible person is at the delivery location provided to receive the order. If such a responsible person is not present at the time of delivery, customers hereby consent to us leaving the order at the delivery location they have nominated. The customer accepts responsibility for the products ordered from that moment on.
Delivery shall be in accordance with the delivery schedule selected by the customer. No new arrangement will be made for the existing products in the order arising as a result of a delivery delay or failure for reasons beyond our control, including inadequate delivery instructions from customers or order changes requested by customers with less than 2 working days’ notice.
Delivery will be suspended if the Black Rainstorm Warning Signal or Tropical Cyclone Signal No. 8 (or above) is hoisted.
Upon receipt of items, we require your signature representing that responsibilities of purchased goods have been transferred to you. If you have specified a recipient who is not you, then you accept that the signature by recipient is an evidence of delivery and fulfillment by City Super Limited.
RETURN & EXCHANGE POLICY
JK Rainbow Ltd. will offer ONE-TIME exchange/return for any defected items in their original packing (include plastic bag and carton box), within 7 days of the order purchased. No requests will be accepted by JK Rainbow Ltd. after the prescribed 7 days have lapsed.